privacy policy

General

Last Updated: Sep. 1, 2026

Thank you for your interest in Changsha Spark Technology Electronics Co.,Ltd. (“SparkFabrica”, “we”, or “us”) and in the various hardware, firmware, software, websites, applications, and services provided by us and on which a link to this Privacy Policy (this “Policy”) is displayed (each, a “Product” or “Service” and, collectively, the “SparkFabrica Products and Services”).

By using SparkFabrica Products and Services, you consent to the privacy practices described in this Policy. This Policy is incorporated into and is subject to the Terms of Use for the SparkFabrica Products and Services you use.

Information We Collect

We may collect information about you directly from you, from third parties, and automatically through your use of the SparkFabrica Products and Services. Some information we collect from you are referred to as “personal information” or “personal data” in this Policy. Personal information or personal data is data that can identify you, or data that we can relate to you, such as your name, email address, whatsapp number, and shipping address.

If you do not provide your information when requested, you may not be able to use SparkFabrica Products and Services if that information is necessary to provide you with SparkFabrica Products and Services or if we are legally required to collect it.

Account Information. When you create a SparkFabrica account, you may provide us with information that includes your user ID, email address (or phone number, based on the country located), password or other information for account verification.
Contact Information. When you place an order with SparkFabrica, sign up for notifications or updates, or contact us for customer service, you may provide us with your contact information including your name, alias, email address, company address and phone number(s).
Communications. When you contact us, we may collect information about your communications with us, including your contact information, and the time, topic, and content of your communications.

Cookies. We use cookies on SparkFabrica websites and online services. Cookies are used to collect information, including personal data, from you. Cookies are small files which, when placed on your device, enable us to provide certain features, functionality, and more relevant marketing. To learn more about cookies please see our Cookie Policy.

How We Use the Information We Collect

We use information we collect through SparkFabrica Products and Services in a variety of ways in providing the SparkFabrica Products and Services and operating our business. The use of information that we collect includes the following:

To operate and provide features of the SparkFabrica Products and Services, to verify and manage SparkFabrica user accounts, to provide services and information that you request.
To contact you for administrative and informational purposes, including for customer service. We may send direct marketing such as communications, including updates on promotions and events, relating to products and services offered by us and by third parties we work with.
To personalize the content you receive and provide you with tailored content that will be of interest to you. We may use your Account Information, Device-Related Information, Technical Information and Cookies for this purpose.
We will aggregate personal data we collect, such as the number and frequency of your visits to our sites , to produce metrics and statistical information. We use aggregate data to help us understand how the site is being used and to improve its usability. We also use it to enhance the quality and availability of products and services we offer. We may use your Technical Information for this purpose.

Your Rights and Choices Regarding Collected Information

If you receive commercial email or text messages from us, you may unsubscribe at any time by following the instructions contained within the email or text message. You may also opt out from receiving commercial email or text messages from us or object to be profiled by sending your request to us by email at support@sparkfabrica.com.

If you want to opt out of the sale or sharing of your personal information or processing for targeted advertising, please deselect the “Marketing Cookies” checkbox through “Cookie Preferences” on the bottom of our webpage. Please note that you will need to opt out on each browser you use. If you wish to exercise any other rights you have under applicable data protection law, including the right to access, amend or delete any information we hold about you, you may contact us at support@sparkfabrica.com.

Third-Party Services

SparkFabrica Products and Services may contain features or links to websites and services provided by third parties. Any information you choose to provide on third-party sites or services, or any information otherwise collected by such third-party sites or services is collected directly by the operators of such services and is subject to those operators’ policies, if any, governing privacy and security, even if accessed through SparkFabrica Products and Services.

We are not responsible for the content or privacy and security practices and policies of third-party sites or services to which links or access are provided through SparkFabrica Products and Services. If you opt in to use such third-party services, please be sure to check the Privacy Policies of these sites as well as their “Terms of Use” before engaging in any business or uploading any information.

Data Security

We use certain physical, organizational, and technical safeguards that are designed to improve the integrity and security of information that we collect and maintain. Please be aware that no security measures are perfect or impenetrable and thus we cannot and do not guarantee that your information will not be accessed, viewed, disclosed, altered, or destroyed by breach of any of our physical, technical, or organizational safeguards.

Cookie Policy

We use different types of cookies as listed below. They help us to provide and improve the SparkFabrica Products and Services, such as showing you the most relevant information and your customized webpage. Some or all of the cookies listed may be stored in your browser or devices.

Strictly necessary cookies. These cookies are essential for you to use the SparkFabrica Products and Services, such as the cookies used for carrying out the transmission of a communication, the cookies that record requests for information from the Internet and block web attacks so as to ensure web security, the cookies that are strictly necessary for us to provide information society services that you request. You must accept strictly necessary cookies to be able to useSparkFabrica Products and Services.

Preference cookies. These cookies are also known as “functionality cookies”, these cookies allow us to remember choices you have made through your use of the SparkFabrica Products and Services, like what language you prefer, what region you are in, or what your username and password are so you can automatically log in. These cookies can help us reallocate work load among our servers and enable our webpages to respond faster.

Marketing cookies. These cookies can track your online activities over time and across different websites to help us deliver more relevant advertisements or limit the number of time that the same advertisement is shown to you.

SparkFabrica offers you the possibility to set your preferences regarding cookies. By clicking “Cookie Preferences” on the bottom of each webpage, you can select the types of Cookies our websites or online services use. You can change your preferences at any time; you can also withdraw the consent you have previously given to us.

Changes and Updates to this Policy

We may update this Policy from time to time. If we modify this Policy, we will make it available on or through the SparkFabrica Products and Services and indicate the date of the latest revision. We will make reasonable efforts to notify you of the change.